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Overall Rating

4.0
4 Reviews
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About Goat

GOAT.com is a global platform that offers a wide range of products from the past, present, and future. The main focus is on sneakers, apparel, and accessories. The platform features over 315,299 items from various brands such as Air Jordan, Alexander McQueen, Balenciaga, MCQ, Nike, and Off White.

In addition to selling new items, GOAT.com also offers used products. All resale products, including sneakers, are required to be shipped to GOAT for verification first to ensure they are authentic and as described. This is part of their Assurance of Authenticity service, which aims to make GOAT the most trusted platform for footwear, apparel, and accessories.

The website also offers a variety of accessories from streetwear and luxury brands, including hats, wallets, belts, socks, phone cases, card holders, coin cases, and keychains.

Sellers, including retailers and boutiques, can submit their items for sale on GOAT, while buyers can peruse over a million listings. The platform also offers support for general orders, shipping & returns, selling on GOAT, gift cards, GOAT storage, promotions, auctions, and drops.

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Goat Customer Reviews (4)

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Seth Godina
Seth Godina
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Feb 15, 2023
Senior Bonami
Senior Bonami
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Feb 14, 2023
Charlotte Grandpré
Charlotte Grandpré
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Feb 13, 2023
Sau Auguste
Sau Auguste
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Feb 11, 2023

Goat Customer’s Q&A

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Goat FAQs

FAQ

Can I find limited-edition sneakers on GOAT.com?

Yes, limited-edition sneakers can be found on GOAT.com. For instance, the 574 Limited Edition from New Balance is available. This model is a retooled version of the original that was released in 2008 in a forest camouflage colorway. It's crafted in a mix of suede and mesh, and the midsole features New Balance’s signature ENCAP technology. Another example is the exclusive collaboration between the Oregon Ducks and GOAT to release limited edition shoes featuring metallic chrome and reflective details. Only 1,000 pairs were available for purchase. So, it's clear that GOAT.com does offer a variety of limited-edition sneakers.

FAQ

How can I sell my items on GOAT?

To sell items on GOAT, follow these steps:

  1. Create an account and verify yourself as a seller.
  2. List your items by searching the model, selecting the condition, taking photos if required, and pricing them competitively.
  3. Confirm the order and generate a prepaid UPS label within 24 hours of selling your items.
  4. Pack your items in a shipping box with a packing slip and drop them off at a UPS store within three days of generating the label.
  5. Wait for the authentication process to be completed and withdraw your funds from the app with a 2.9% transfer fee.

Remember, GOAT only allows a select group of sellers to ensure quality and authentic items. So, you'll need to request to become a seller by filling out the required information in the Sell tab on the app. Once your request has been approved, you can start listing your items for sale.

FAQ

About goat.com Prices and Cost?

The cost of US domestic shipping on GOAT.com is $14.75 to the 48 contiguous states and $27.50 to Hawaii and Alaska. For "Instant" items ordered with Next Day shipping, the cost is $27. These "Instant" items may also incur a processing fee of up to 8%, which will be included in the price displayed. The cost of shipping for Order Upgrade (Priority) is $12.00 plus tax. Shipping rates for other locations vary. For example, it's $40 for Armed Forces America, Europe, and Pacific, $25 AUD for Australia, CAD $15 for Canada, €15 for EU (other than Malta and Cyprus), $39 for Guam, 78 HKD for Hong Kong, $60 for Israel, 1000 Yen for Japan, RM 65 for Malaysia, €25 for Malta and Cyprus, 20 RMB for People’s Republic of China, $20 for Puerto Rico, S$7 for Singapore, $40 for United Arab Emirates, £13 for United Kingdom, $45 for Virgin Islands, and $40 for all other countries and territories. Customers may incur additional charges for purchases of multiple items or heavy items. The item prices shown on GOAT may be inclusive of applicable taxes or duties (such as VAT or GST) and/or additional costs, including, but not limited to, fuel surcharges or operations costs. Shipping costs are not included in item prices and will be calculated at checkout. Only when an item is purchased, is a commission fee charged. The amount of the commission fee is 9.5% + seller fee. The commission fee will be deducted from the listing price. Cancellations on orders will lead to a higher commission fee. All sellers begin with a seller rating of 90 and the minimum commission fee of 9.5% + the seller fee..

FAQ

Can I return an item on GOAT.com?

Yes, items can be returned on GOAT.com. A return must be requested within 3 days of the date the item is received. To initiate a return, the "Request Return" option in the GOAT app should be tapped when the package is received, or contact can be made through the "Submit Request" button at the top of the page. Once the return is received, the item(s) will be evaluated before a refund is made. Please note that this information is based on the most recent data available and may be subject to change.

FAQ

About goat.com Popular Products and Services?

"Goat.com" is a global platform for shopping new and used sneakers, apparel, and accessories. The website features a wide range of brands including Air Jordan, Alexander McQueen, Balenciaga, MCQ, Nike, and Off White. The site offers a variety of categories such as accessories, bags, dresses, sneakers, and tops. They also have a section for new releases and upcoming releases. In addition to this, they offer buyer protection and an assurance of authenticity on all purchases. They also have a GOAT app for reminders and exclusive promotions. The website also features a Trending This Week collection, showcasing popular items like the Air Jordan 6 Retro 'Toro Bravo' 2023 and the Dunk Low 'Black White' 2021. They also have an In Season collection featuring styles from newly arrived PS24 and SS24 collections..

FAQ

Can I sell my sneakers on GOAT?

Yes, sneakers can be sold on GOAT. To ensure quality and authentic items, only a select group of sellers are allowed. To become a seller, tap on the Sell tab on the app and fill out the required information. After the request to become a seller is submitted, approval is given on a rolling basis. Once the seller account is approved, items can be submitted for sale by tapping the Sell tab, searching for the SKU found on the box or inside the item, entering the condition, price, and taking the required photos. It's important to note that each user is only allowed to create one seller account and users may not share seller accounts. Sellers who violate these rules may have their accounts suspended or banned.

FAQ

About goat.com Payment Method?

GOAT.com accepts several different payment methods for purchases. For purchases made in the United States, the accepted payment methods include American Express, Discover, JCB, MasterCard, and Visa. Depending on the shopping region, additional payment methods such as Affirm, Afterpay, Alipay, Apple Pay, giropay, Google Pay, Klarna, and Paypal are also accepted.

FAQ

How do I return an item on GOAT.com?

To return an item on GOAT.com, follow these steps:

  1. Request a return within 3 days of receiving the item(s).
  2. Initiate the return by tapping "Request Return" in the GOAT app when the package is received, or contact GOAT through the "Submit Request" button at the top of their page.
  3. Once the return is received by GOAT, the item(s) will be evaluated before a refund is made.
  4. The item(s) must include the return label and packing slip provided by GOAT. Returns will not be processed without a GOAT return label and packing slip.
  5. The item(s) must be in the same condition as they were when sent by GOAT. This includes no damage, original tags, no creases as a result of try-on and/or wear, no sole wear (for sneaker items) or debris, and all original packaging included.
  6. The item(s) must be shipped to GOAT within 3 days from receiving the return label.
  7. The evaluation process may take up to 7 days from receipt of the returned item(s). GOAT reserves the right to make the final decision on all return requests.
  8. Once the return is processed, a refund will be made for the amount paid for the item(s) in GOAT Credit, minus the shipping costs to and from the customer, as well as any priority processing fee paid. GOAT Credit can be used on future purchases.
FAQ

goat.com Return Policy?

GOAT.com has a detailed Shipping and Return policy.

For Shipping, the cost of US domestic shipping is $14.75 to the 48 contiguous states and $27.50 to Hawaii and Alaska. The cost of shipping for “Instant” items ordered with Next Day shipping is $27. Most items are shipped to GOAT first for review before being delivered to you. It typically takes 7-10 business days (M-F) for these items to be delivered to a buyer located in the US.

For Returns, you have 3 days to request a return from the date you received the item(s). To initiate a return, tap “Request Return” in the GOAT app when you receive your package. Once GOAT receives your return, the item(s) will be evaluated before your refund is made. Your refund, minus shipping and processing charges, is issued to you in the form of a credit with the GOAT website. Some items, like those marked for final sale, aren’t eligible for a refund.

FAQ

What is the return process for GOAT?

To return an item to GOAT, a return request must be made within 3 days of receiving the item. This can be done by tapping “Request Return” in the GOAT app or contacting GOAT through the “Submit Request” button on their page. Once the return is received, the item(s) will be evaluated before a refund is made. Evaluation criteria include the item(s) being in the same condition they were in when sent by GOAT, with no damage, original tags, no creases from try-on and/or wear, no sole wear (for sneaker items) or debris, and all original packaging included. The item(s) must be shipped back within 3 days of receiving the return label. The evaluation process may take up to 7 days from receipt of the returned item(s). Once the return is processed, a refund will be made in the form of GOAT Credit, minus the shipping costs to and from the customer, as well as any priority processing fee paid. This GOAT Credit can be used on future purchases..

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